Load board dispatch verification is essential to a operating successful car hauling business. This tutorial can greatly help you with questions.
Load Board Dispatch Sheet Verification Tips
Load board dispatch accuracy is not rocket science. However, you must be familiar with the various formats out there to be successful. Always know where to find information listed on a vehicle dispatch sheet. Since most brokers use different software packages, get familiar with how they create their dispatch work orders. The top three top auto transport load boards all use their own style and format.
Central Dispatch, Ready Logistics, and CarsArrive Network
In my expert opinion, one of out every four online load board dispatch orders is either generated by Central Dispatch, Ready Logistics or CarsArrive Network. This educated guess is quite accurate. While each of these load board dispatch orders contains similar information, they have very different layouts. Therefore, knowing where certain data is located is critical to your operation running smoothly. Most importantly, you must know which info is most critical before accepting the order and providing it to the driver. Ask any driver how they feel about bad information!
Shipper And Carrier Dispatch Information
The dispatch order and information comes from the shipper (or broker) working with the customer. The customer is the person or party that needs their car moved. It is the shipper’s responsibility to obtain as much (accurate) information as possible for the carrier. Dispatchers know – this isn’t always the case! In addition, the carrier (and their dispatcher) is the company hired to transport the vehicle. In conclusion, it is their responsibility to verify all of the order information before the driver is sent to pick up the car. Due diligence is key! Most of all, don’t assume everything is correct. Because that is not how it works!
Load Board Dispatch Order Info To Double Check
First of all, consider the order ID (load ID) as a unique identifier of the order. Oftentimes, this is the last eight of the VIN. Always check to make sure the vehicle, pickup and delivery information is complete and correct. Look for contact names, addresses and phone numbers. Especially relevant, do it every time! Furthermore, verify phone numbers and call them to make sure all addresses and vehicle data are accurate. And most importantly, MAKE SURE THE CARRIER PAY IS CORRECT! If it is not, contact the shipper immediately. The money and terms due to the carrier must be correct before any other phone calls take place.
If the money is right, good job. If the dates are correct, even better. And if the addresses and phone numbers are accurate, you’re almost home. Now call the pickup location and start looking for the next load. You are on your way to being a successful dispatcher. As a result, your carrier is about to make money. Booking cars and verify them. That’s your job.